Frequently Asked Questions
Need help, or have a question about the courses? Check out the answers to the most common questions below.
Learning ACT with me
My courses are fully online and each includes 10 core modules of video lectures, written materials, practical exercises, and several hours of real-play sessions, plus ACT in Practice also includes several role-play sessions.
Once you join a course, your login details will be emailed to you. Once logged in, you will be able to access your course from any device at any time, as long as it has a web browser.
You will get access to a new module each week. The courses are designed that way to give you enough time to fully process the content and complete the exercises/homework before moving on to the next module. With lifetime access to the materials, you are free to move at your own pace, and revisit modules as needed.
My courses are designed with busy professionals and students in mind, which is why they are entirely self-paced and fully online. All of the module video content is pre-recorded, so it can be viewed whenever you’re available, and all live components are recorded and added to the members area for anyone who’s not able to join live. Although the modules will be released at a rate of one per week, you are free to go through the content more slowly if you wish. With lifetime access to your course, there is no rush to complete it and no limit to how many times you can review the material.
You most definitely can – you have lifetime access to your course, so you can watch the videos whenever you like, and as many times as you like, at whichever pace works for you. I would recommend you watch the videos and work through the modules in the order they are released, as we’ll start from a foundation and build our way up.
Forever! Both courses come with lifetime access and you can come back to the material as many times as you need.
Modules are released weekly. I’ve designed the courses that way so that you can progress as the weeks go on, and fully absorb the material and become confident in the concepts before moving on. If you’ve already watched the videos in the available modules, that’s great – you have even more time to work on the exercises and do some further reading on that week’s topic.
The course will have English closed captions/subtitles (and there will also be the opportunity to slow down/speed up the video playback as you wish). Currently, only English subtitles are available, but additional non-English language options may be considered in the future, depending on interest.
The courses will be immensely helpful to professionals across a broad range of people-oriented fields. Of course they’re ideal for psychotherapists, but they will also be helpful to OTs, PTs, teachers, nurses, behavior analysts, physicians, drug and alcohol personnel, MFT, parents, and countless others. The processes that we’re targeting are relevant to human functioning and human prosperity. If you know how to see and move them, you can do that in whatever human-oriented professional role you’re in. If you’re working with people, you’re going to find these courses relevant to the work that you do.
If you’re interested in learning ACT for your personal life, I recommend looking into my beginners course, ACT Immersion. In this course, I cover the theory and science of ACT as a process-based therapy so that, by going through it, you will personally experience the impact of the flexibility processes, understand the basis of the ACT model, and learn to identify and read the processes of change.
In ACT Immersion, I cover the theory and science of ACT as a process-based therapy so that, by going through it, you will personally experience the impact of the flexibility processes, understand the basis of the ACT model, learn to identify and read the processes of change, and lastly, gain proficiency in applying the techniques to make the processes move in real therapy contexts. The course has been designed to give members the solid foundation they need to begin incorporating ACT into the work that they do, and to be able to add knowledge from future reading and training in ACT to that foundation.
ACT in Practice, as the name suggests, has an emphasis on seeing ACT “in action” through extensive real-play and role-play exercises. You’ll see me working (and guiding you) through all steps of the process, from learning what’s going on with a client, making a diagnosis, coming up with a treatment plan, to intervening, and seeing whether or not it works.
The course has been designed to help you gain confidence in your application of ACT by building upon your existing understanding of ACT theory and channeling your knowledge into powerful interventions.
After completing this course, you will have a clear understanding of the underlying processes of change and the ability to see and identify them using the Hexaflex model. This will allow you to flexibly and creatively apply ACT in your own practice, and use your existing therapy arsenal even more effectively to create lasting impact for your clients.
The course includes:
- 10 in-depth modules
- 16+ hours of video instruction
- Extensive exercises
- Written course materials
- Access to all future course updates
- Bonus #1: 4 Hours of Real-Plays
- Bonus #2: Director’s Cut APA Tape
- Bonus #3: Audio ACT Exercises
- Bonus #4: Module-by-Module Q&A Videos
You can anticipate approximately 2–4 hours of material per module. That said, the more you invest in this course, the more you’ll be able to take out of it. You have lifetime access to all materials, so you can pace your learning to suit your own needs.
Upon completion of the core course content and supplemental materials, plus evaluations as required, participants will be eligible for 24 CE/CME hours approved for the following professionals: Counselors, Psychologists, Social Workers, Nurses, Physicians, Behavior Analysts, Substance Abuse Counselors, and National Counselors. Prior to registering, please review complete CE and course details by clicking here: CE/CME Details
Absolutely. We understand that now might not be the ideal time for everyone. The course will remain open for enrollment year-round, so you’re welcome to join us whenever you’re ready.
Absolutely. This course has been designed with beginners in mind and will give you the solid foundation you need to begin incorporating ACT into the work that you already do and to be able to add knowledge from future reading and training in ACT to that foundation.
Yes, it certainly will. In addition to covering the theory and philosophy behind ACT, the course also explores an expansion of the model into core yearnings and pivots – a unique take I developed by considering the evolutionary origins of flexibility processes. You will also find great value in the application portions of the course to learn more about integrating ACT with various other disciplines in real therapeutic situations.
That said, if your goal is to gain proficiency in making psychological flexibility reads, making appropriate ACT moves in session, and measuring your competency as an ACT practitioner, ACT in Practice might be a better fit for you.
ACT in Practice
This course is for mental health professionals and students with an intermediate-advanced background in this area. This includes counselors, psychologists, social workers, behavior analysts, nurses and physicians, and anyone looking to learn ACT to use with clients. It’s relevant to those with introductory ACT experience, and those who’ve been using ACT for years as they can learn something new with regards to using ACT as a process-based therapy with their clients.
This course will help you develop practical skills in using ACT throughout all phases of your therapeutic work: analyzing your case, applying the psychological flexibility model, broadening your process focus, making psychological flexibility reads, making appropriate ACT moves in session, and measuring your competency at recognizing flexibility processes and apt ACT interventions.
After completing this course, you will be able to apply ACT with greater confidence and creativity – even in complex cases – and be more effective at creating lasting and self-sustaining change in the lives of those you serve.
This course assumes a solid foundation in the theory and model. For that reason, you should come to it with a deep understanding of ACT as a process-based therapy — whether that has been achieved through books, workshops, courses, or a combination of resources.
You will be prepared for this course if you’ve read some ACT books and are applying ACT in your practice, and in addition any of the following apply:
- You’ve attended ACT BootCamp™ or ACT BootCamp™ for BAs
- You’ve done an introductory training somewhere (for example like ACT 1) and an intermediate ACT 2 training with me
- You’ve been through ACT Immersion
If you’ve had the experiences above, you will be able to deepen your work through this course. ACT in Practice is designed to help anyone with this level of ACT experience improve their ability to apply it with clients.
If you have the experience described above but you still feel on the fence, you’re welcome to join the course and (like all things ACT) see how it works for you. If you find ACT in Practice isn’t a good fit, you can get in touch with my team at email@example.com within the first 14 days for a full, unconditional refund.
If you do not have this foundation already, or you are just not sure, I’d recommend completing my first course, ACT Immersion. I designed ACT in Practice to follow naturally from that course.
The course includes:
- 10 comprehensive modules
- 11+ hours of video instruction, including extensive real-play and role-play sessions
- Practical exercises and examples of network diagramming, functional analysis, and treatment planning and implementation in action
- Written course materials
- Lifetime access to all course content
- Bonus #1: Private ACT in Practice Facebook Group
- Bonus #2: Integrating ACT with Other Modalities (Live Webinar*)
- Bonus #3: Teletherapy Best Practices (Live Webinar*)
*A recording of this webinar will be made available to members unable to attend the live session.
You can anticipate approximately 2–2-½ hours of material per module. That said, the more you invest in this course, the more you’ll be able to take out of it. You have lifetime access to all materials, so you can pace your learning to suit your own needs.
Upon completion of the core course content and supplemental materials, plus evaluations as required, participants will be eligible for 23 CE/CME hours approved for the following professionals: Counselors, Psychologists, Social Workers, Nurses, Physicians, Behavior Analysts, Substance Abuse Counselors, and National Counselors. Prior to registering, please review complete CE and course details by clicking here: CE/CME Details
The course will be open for enrollment from June 24–28. At 11:59pm ET on June 28, we’ll close the doors to new members in order to allow my team to best support the first group of members going through the course.
Billing and technical questions
I’m sorry to hear there’s an issue with my payment page. Please check that you’ve entered the correct details and that the card you’re paying with matches the address you’re entering. If you are seeing an error message regarding your zip code, please contact your bank to make sure you have the correct zip code/post code registered for that card.
My support team will be happy to help you if the problem still doesn’t resolve. You can easily reach them at firstname.lastname@example.org.
I’m sorry about that. Sometimes these emails land in the spam folder and are deleted after a few days. Please check your spam folder, and if your welcome email isn’t there, please contact my support team at email@example.com and they’ll resend your login details.
While the course currency is USD, if you pay through credit/debit card, you will be charged in your local currency, as per your bank’s conversion rate. Please bear in mind that you may also be charged a small conversion fee by your bank, but it’s unlikely to be higher than 2.5%.
Absolutely – just reach out to my team and we can send you an invoice.
No, I do not store any credit card information. I use Stripe.com, one of the most secure and reputable payment processors available. All card numbers are encrypted on disk with AES-256, and decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers.
Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).
So, your credit card details are perfectly safe!
Yes, both my courses have the option to pay in 6 monthly installments of $99.
We have a limited reduced-fee program to help us make these trainings accessible to as many people as possible – including practitioners in the developing world, students, and others. If you would like to apply for a partial scholarship, please reach out to my team at firstname.lastname@example.org and they will guide you through the application process.
Both courses have a 14-day risk-free guarantee so you have a chance to try out the course and see if it’s for you. If you go through the first couple of modules and don’t feel like you’ve learned anything new about ACT or applying ACT in your practice, write to my support team within 14 days of joining at email@example.com and we will refund you 100% of your money.
You will get an automatic receipt once your payment goes through. If you need a more detailed receipt, just email firstname.lastname@example.org with the information you need to be displayed on the receipt and my team will send this over to you.
Your username will be the same email address you signed up with when you purchased the course. If you can’t remember what that is, you can simply check where you’re getting my emails about the course, and this will be the email address you can use to log in. If you’d like to update your username, just email email@example.com with your new email address and they’ll get that updated for you.
Not to worry. You can visit our Password Assistant to request an email be sent to you with instructions on how to reset your password. If the email doesn’t come through, please check your spam folder (or “other” inbox if you use Hotmail).
If you continue to have issues, reach out to my support team at firstname.lastname@example.org and they’ll happily set you a new password.
We really appreciate all feedback about the course and love to hear how you’re getting on. Just email the team with your thoughts – email@example.com.
If you’ve spotted something that doesn’t look quite right, please let the team know and we’ll make it so. Thank you!